Privacy Policy

Last updated: March 2026

1. Introduction

Padelly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you use the Padelly mobile application and related services (the "Service").

2. Information We Collect

• Account Information: When you register, we collect your name, email address, and optional profile photo.
• Usage Data: We collect information about how you interact with the Service, including matchmaking preferences, game history, and ladder rankings.
• Device Information: We may collect device identifiers, operating system version, and app version for analytics and troubleshooting.
• Location Data: With your consent, we collect approximate location data to connect you with nearby players and courts.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Service
• Match you with compatible players
• Calculate and display ladder rankings
• Send you relevant notifications about games and community events
• Respond to support requests

4. Data Sharing

We do not sell your personal data. We may share limited information with:

• Other Padelly members (your public profile and ranking)
• Service providers who assist in operating the platform
• Law enforcement when required by applicable law

5. Data Retention

We retain your personal data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at privacy@padelly.app.

6. Your Rights

Under GDPR and applicable Greek data protection law, you have the right to access, correct, delete, and port your personal data. To exercise these rights, contact us at privacy@padelly.app.

7. Security

We implement industry-standard security measures, including encryption in transit and at rest, to protect your data.

8. Cookies

We use essential cookies to operate the Service. We do not use advertising or tracking cookies. You can manage cookie preferences in your browser settings.

9. Third-Party Services

We may use third-party services for analytics, payment processing, and push notifications. These services have their own privacy policies. We encourage you to review them.

10. Children's Privacy

The Service is not intended for users under 16. We do not knowingly collect personal data from children under 16. If we learn we have collected such data, we will promptly delete it.

11. International Transfers

Your data may be processed in the European Union. We ensure that any transfers comply with GDPR and use appropriate safeguards.

12. Changes

We may update this policy from time to time. We will notify you of material changes through the app or by email.

13. Contact

For questions about this Privacy Policy, contact us at privacy@padelly.app.